Shipping policy
Shipping Details
Last updated: August 22, 2026
At Lumbara.store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy below.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (Australia) | 5–8 business days | Calculated at checkout |
| Express Shipping (Australia) | 2–3 business days | Calculated at checkout |
| International Shipping | 10–21 business days | Calculated at checkout |
3. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on the carrier's website.
4. International Orders
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
5. Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us. We will do our best to resolve the issue promptly.
6. Lost or Damaged Packages
Lumbara.store is not responsible for packages lost or damaged during transit. However, we will work with the carrier to investigate and resolve any issues. Please contact us if you experience any problems.
7. Contact Us
For any shipping-related questions, please reach out to us at: support@Lumbara.store